Terms of Use

1.1           When we refer to Museum of the Future, MOTF, we, us and our, we mean the Museum of the Future LLC, a limited liability company with its address at Building 65, Sheikh Zayed Road, P.O. Box 66610, Dubai, United Arab Emirates.

1.2           For information on how to contact us, please visit our Contact Us page.

2.2          When we refer to user, your and you, we mean users of our services, programs and websites managed and operated by us or on our behalf (our Services).

2.2           The following terms (Terms) define the relationship between us and the users of our Services. It is important that you read and understand these Terms and we recommend that you print a copy of these Terms for future reference. We will only provide access to our Services if you agree to, and then continue to comply with, these Terms. By using our Services, you are agreeing to these Terms. If you disagree with any part of these Terms, then you may not use the Services.

2.3           You agree that when accessing or using our Services, you will act in accordance with all applicable laws, custom and in good faith. You may not make any change or alteration to our Content (as defined in paragraph 5.2(a) below) and may not impair in any way the integrity or operation of our Services. Without limiting the generality of any other provision of these Terms, if you default negligently or wilfully in any of the obligations set forth in these Terms, you shall be liable for all the losses and damages that this may cause to us, our parent companies, subsidiary companies, affiliate companies, partners or licensors. 

2.4           You are also responsible for ensuring that all persons who access our Services through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.

3.1           The following terms may also apply to you:

(a) Our Privacy Policy. We will only use your personal information as set out in our Privacy Policy.

(b) Our Cookie Policy, which sets out information about the cookies we use as part of our Services.

(c) Our Museum Ticket Sale Terms & Conditions, which govern your purchase of tickets.

4.1           You must be at least 21 years old to use our Services. 

4.2           If you are under 21 years of age, you may only use our Services with the express permission of your parent or legal guardian.

4.3           If you are a parent or legal guardian and you permit your child to use our Services, then these Terms apply to you and you are responsible for your child’s activity at all times when using our Services.

5.1           Our Services: 

(a)            include Content that we own and make available to you;

(b)            may give you the opportunity to upload, submit, store, send, receive or share your Content with us and other users; and

(c)            may give you access to Content belonging to a third party individual or organisation.

5.2           In these Terms:

(a)            when we refer to 'Content', we mean text, documents, statements, posts, photographs, videos, drawings, files, website addresses (URLs), questions, answers, contact details, and any and all other information and materials of any nature whatsoever in any form or format; and

(b)            when we refer to Intellectual Property Rights, we mean any and all current and/or future intellectual property rights, including all forms of copyright and authors rights (including any and all rights that may be considered financial rights provided under United Arab Emirates Federal Law No. 38 of 2021), computer and software code, scripts, patents, design elements, graphics, logos, interactive features, artwork, text communication, brand names, trademarks, service marks, rights in trade dress or get-up, goodwill, domain names, URLs, know-how, trade secret, rights to sue for passing off, unfair competition rights and moral rights. 

6.1           The Content we make available to users in relation to our Services is intended for information only and is not intended to amount to advice on which you should rely. 

6.2           Our Services may include Content belonging to third parties or links of, or from, third parties and external websites or other digital platforms (Third Party Content). We do not endorse or guarantee the accuracy, reliability or appropriateness of any opinion, statement, information or material of any external website or other digital platform or of any Third Party Content that is uploaded to, linked to or posted to the websites or other digital platforms made available by us to users in relation to our Services. We exclude all liability and responsibility for any loss or damage arising from or connected in any way to Third Party Content.

6.3           You acknowledge that by using our Services you may be exposed to Content that is inaccurate or unreliable and in this respect your use of our Services and your reliance on the Content is entirely at your own risk. 

6.4           We are not responsible or liable for the conduct of any user of our Services and we assume no responsibility or liability for any lack of disclosure of data, mistakes, misstatements of law, defamation, libel, omissions, opinions, representations or anything else contained in any Content. 

6.5           We make no express or implied representations or warranties of any kind, related to our Content whatsoever. 

6.6           We will not have any responsibility or liability for any on-boarding process for our Services or for information that you make available to us or other users or a third party during your use of our Services.

6.7           We reserve the right, but disclaim any obligation, to monitor Content made available by users of our Services to other users or third parties or to take any action to restrict any access to material displayed or distributed through our Services that violates these Terms.  

6.8           We may update or alter any Content used to provide our Services at any time. The Content we use in providing our Services may be out of date at any given time, and we are under no obligation to update it or any part of it. We do not in any way guarantee that the Content used to provide our Services will be up to date, free from any errors, inaccuracies or omissions or be fit for any purpose.

6.9           We may suspend or withdraw or restrict the availability of all or any part of our Services or Content for business and operational reasons, with or without notice. 

6.10           We attempt to be as accurate as possible when describing products on our website (if applicable); however to the extent permitted by applicable law, we do not warrant that any product descriptions, colours, information or other Content available on via our Services are accurate, complete, reliable, current, or error-free.

7.1           If you make Content available to us, other users or third parties when using our Services, including uploading your Content to our digital platforms, you must ensure that you have the necessary rights to do so, that the Content is lawful and you accept that, unless we expressly allow you the opportunity to confirm otherwise, such Content will not be considered confidential.

7.2           You retain ownership of all rights in your Content, but you hereby grant to us a non-exclusive, perpetual, irrevocable, transferable, sub-licensable, fully paid up and royalty-free, worldwide right and licence to store, copy, adapt, share, publish, distribute and otherwise use your Content, including the right to sublicence such Content to third parties and any relevant external digital platforms who need such Content to allow you to access their digital platforms through your ID, for any purpose connected with the provision of our Services and incidental to the exercise of the rights granted by you to us under these Terms.  You are solely responsible for securing and backing up your Content.  We also have the right to disclose your identity to any third party who is claiming that any Content posted or uploaded by you to our, their or any other third party’s digital platform infringes their Intellectual Property Rights or right to privacy. 

7.3           We reserve the right to pre-screen, refuse or remove any Content made available by you or any third party from our Services at any time, without notice or reason.

7.4           You understand and agree that we may retain server and backup copies of any of your Content even if you have altered, removed or deleted your Content from public display.

8.1           If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

8.2           We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.

8.3           If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us through our Contact Us page. 

9.1           Please note, if you access, or are transferred to, any other digital platforms when using our Services, other digital platforms are likely to have separate service/use and privacy terms which you may need to abide by and accept before obtaining access.

9.2           If you:

(a)            have accessed our Services via a link or connection (including plug-ins or like applications) from another digital platform (including social media platforms), we may have no control over such links, connections (including plug-ins or like applications), information or digital platform; or

(b)            access any digital platform owned or operated by a third party (including social media platforms) via our Services, we have no control over such third party digital platforms,

and we make no representations about (or in any way endorse) any material or services available at or from such digital platforms (including login or registration access) and we exclude all liability and responsibility for any loss or damage arising from or connected in any way with such digital platforms and their Content.

9.3           Such link or connection (including plug-ins or like applications) or access to such third party digital platforms does not imply sponsorship, affiliation or endorsement by us of any third party or any other digital platform. 

9.4           We do not in any way guarantee that such links or connections (including plug-ins or like applications) or third party digital platforms will be up to date, free from any errors, inaccuracies or omissions or be fit for any purpose. 

9.5           When you leave our digital platforms, we encourage you to read the privacy policy and terms and conditions of use of every digital platform you visit.

10.1           If you wish to object to any Content that can be accessed when using our Services, please contact us via our Contact Us page.  In doing so, you should: (i) clearly identify the Content objected to; (ii) explain the basis for your objection; (iii) describe the action you request we take in relation to such Content; and (iv) provide your full contact details to enable us to contact you and to act appropriately upon any such objection.

10.2           We will in all reasonable cases attempt to investigate objections and, where appropriate, remove the relevant Content. 

10.3          As explained in these Terms, we are not in any way liable for any third party service providers and the Content they make available to you.

11.1           We own or are the licensee of all Intellectual Property Rights in our Services, including in the digital platforms which we provide access to and the Content which we make available to you, all of which are protected by the United Arab Emirates and international copyright, trade mark and/or patent laws and treaties. All such rights are reserved. All trade marks, service marks and trade names are owned, registered and/or licensed by us. You are not permitted to make any use of any of our trade marks, services marks or trade names.

11.2           You may not, except with our express written permission, copy, reproduce translate, distribute or commercially exploit any of our Services, including our Content.

12.1           If we discover that you have used any part of our Services or our Content or Content of any third party in contravention of these Terms or otherwise infringed our Intellectual Property Rights, we and any of our affiliates may, to the fullest extent permitted by law, bring legal proceedings against you, seek monetary damages and an injunction, or any other remedies available to us. You could also be ordered to pay legal fees and costs. 

12.2           If you become aware of any use of our Services or Content that contravenes or may contravene these Terms, you agree to immediately report this to us via our Contact Us page.  

13.1           In consideration of you agreeing to abide by these Terms, we hereby grant to you a non-exclusive, non-transferable, revocable right and licence to: (i) access and use our Services and Content in accordance with these Terms; and (ii) print Content from our digital platforms for your own personal and non-commercial use. You must not modify any Content you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

13.2           You acknowledge and agree that the rights to access and use our Services are licensed to you, and that you have no rights in, or to, our Services other than the right to access and use our Services in accordance with these Terms. You acknowledge and agree that you have no right to access any software, that we use to provide our Services, in source-code form.  We do not grant to you any other rights whatsoever in relation to our Services. All other rights are expressly reserved by us.

13.3           You acknowledge and agree that, in respect of any Content made available to you directly by a third party when using our Services, unless such Content is generally made available to all users of our Services by such third party we may not hold the necessary rights to allow you to use such Content and it remains your responsibility to obtain all necessary rights and licences before using such Content.

13.4           You shall not gain or attempt to gain any access to any aspect of our Services or any Content which you are not authorised to access under these Terms or as otherwise specified by us.

14.1           You may use our Services and our Content subject always to these Terms. You agree in relation to our Services and the Content (and for each of them):

(a)            not to copy them, except where such copying is incidental to normal use, or where it is necessary for the purpose of back-up or operational security;

(b)            not to rent, lease, sub-license, loan, translate, merge, adapt, vary or modify them;

(c)            not to make alterations to, or modifications of, the whole or any part of them, or permit them or any part of them to be combined with, or become incorporated in, any other programs;

(d)            not to alter, destroy, obscure, or otherwise remove any copyright or proprietary notices or labels contained within them;

(e)            not to disassemble, decompile, reverse-engineer, or otherwise attempt to gain access to the source code of them or create derivative works based on the whole or any part of them or attempt to do any such thing;

(f)            not to provide or otherwise make them available in whole or in part (including object and source code), in any form to any person without prior written consent from us; 

(g)            not to use them in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these Terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, including viruses, or harmful data, into any of them or any operating system;

(h)            not to infringe our Intellectual Property Rights or those of any third party in relation to your use of them (to the extent that such use is not licensed by these Terms);

(i)            not provide or publish any Content or information that:

(i) infringes the Intellectual Property Rights of MOTF or any third party; 

(ii) defames others, is obscene, abusive, discriminatory, offensive, hateful or inflammatory; and/or

(iii) promotes or incites violence or illegal activities; 

(j)            not to collect or harvest any information or data from them or our systems or attempt to decipher any transmissions to or from the servers running them; and

(k)            not to use any automated data collection methods, data mining, robots, or scraping, or any data gathering methods of any kind in relation to, or in connection with, them.

15.1           You agree not to in any way make use of our Services and/or any of the Content in any unauthorised manner or in violation of any local, federal or international law or regulation.

15.2           We reserve the right to revoke or restrict your access to our Services at any time and for any reason whatsoever.

15.3           You may link to our Services, provided you do so in a way that is fair, lawful, and does not damage or take advantage of our reputation. We reserve the right to withdraw this permission at any time. Unless expressly agreed in writing, you may not establish a link to our Services or Content in such a way to suggest any form of association, approval or endorsement on our part.

16.1           Our Services are provided subject to these Terms and the only commitments we make about our Services are set out in these Terms or provided under law.  

16.2           Except as otherwise set out in these Terms:

(a)            our Services are provided on an “as is” and “as available” basis;

(b)            we do not make any other commitments about our Services or any other products, services, information obtained through our Services, including as to their reliability, accuracy, quality, availability, timeliness, security or ability to meet your needs;

(c)            we have no responsibility or liability for the deletion of, or the failure to store or to transmit, any Content and other information maintained or transmitted by our Services; and

(d)            we are not responsible for the accuracy or reliability of any information or Content transmitted through our Services. 

16.3           We may update our Services from time to time in, including in accordance with these Terms, and during that period you may not be able to use all or part of the Services.

16.4           To the extent permitted by law, we exclude and disclaim all conditions, warranties, representations or other terms which may otherwise apply to our Services and Content whether express or implied.

16.5           Our Services may also contain Content uploaded by or otherwise provided by or related to a third party. We do not endorse such Content and it does not constitute our opinion, advice or services.

17.1           The use of our Services and Content is entirely at your own risk and, to the extent permitted by law, in no event shall we nor any of our affiliates be liable (whether under law, breach of statutory duty or otherwise) for any direct, indirect, incidental, consequential, special, exemplary, punitive or any other monetary or other damages, fees, fines, penalties or liabilities, nor for any loss or disclosure of data or loss or damage to reputation or goodwill (collectively Damage) whatsoever, even if such Damage is foreseeable, arising out of or in connection with the use or inability to use Services and Content or for any reliance on our Services and Content. 

17.2           Your sole and exclusive remedy, whether financial or otherwise, for any form of dissatisfaction with our Services or Content (including our failure to provide our Services) is to stop using our Services and Content.

17.3           We will not be liable for any loss or damage caused by any virus, distributed denial-of-service attack or other technologically harmful material that may affect or infect your computer, equipment, computer programs, data, tablet or mobile devices or other proprietary material due to your use of our Services or to your downloading of Content or the use or downloading of any information or materials of any other website or digital platform linked to our Services or by reason of any disclosure of such material or data by any third party.

17.4           You agree to defend, indemnify and hold us, and our affiliates, officers, directors, employees, representatives, successors, assigns and agents (and their licensors, advertisers, suppliers, and operational service providers) harmless from and against any and all claims, expenses, costs, actions, demands, liabilities, judgments and settlements (including reasonable legal fees) resulting from or alleged to result from your use of the Services, the Content and/or any breach of these Terms. 

17.5           We reserve the right to assume the exclusive defence and control of any demand, claim or action arising under or in connection with the Services, or Content and all negotiations for settlement or compromise.  You agree to fully cooperate with us in the defence of any such demand, claim, action, settlement or compromise negotiations, as requested by us.

17.6           Neither we, nor any of our affiliates, assume liability or responsibility for any Content or services supplied by you or any third party nor for the Content of any other website or digital platform linked or carrying a link to our Services. 

18.1           Except where stated otherwise in these Terms, we may terminate or suspend your access to and use of our Services at any time, without notice and for any reason.  For example, we may terminate your access to our Services as a result of your breach of these Terms or any other conduct which we believe is unlawful or harmful to us or others or where we are required to do so to comply with applicable law. 

18.2           In the event of termination, you will no longer be authorised to access or use our Services.  We reserve the right to use any means available or necessary to enforce such termination. 

19.1           You are responsible for regularly reviewing these Terms and by continuing your use of our Services following any modifications to these Terms, you will be deemed to have accepted any such modifications.

19.2           Except as otherwise stated in these Terms, these Terms do not create any legal rights for other people or organisations.

19.3           If there is any conflict or inconsistency between these Terms and the Privacy Policy, then the Privacy Policy shall take priority over these Terms.

19.4           In these Terms, any words that precede or follow the words including, include, in particular or for example or any similar phrase shall be illustrative only and shall not limit the generality of the related general words. 

19.5           Not all of our Services will be available outside of the United Arab Emirates.

19.6           You acknowledge and agree that these Terms (and the additional terms referred to at section 3) constitute the complete and exclusive agreement between us concerning your use of our Services, and supersede and govern all prior proposals, agreements, or other communications.

19.7           Nothing contained in these Terms shall be construed as creating any agency, partnership, or other form of joint enterprise between you and us.

19.8           Our failure to require your performance of any provision in these Terms shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself.

19.9           If any provision of these Terms is, or is found to be, unenforceable under any applicable law, that will not affect the enforceability of the other provisions of these Terms, or the enforcement of the Terms as a whole.

19.10           The headings in these Terms are for convenience only and shall not be used in its interpretation.

19.11           We shall have the right to assign, transfer or sub-contract our rights and obligations stipulated under these Terms without any notification or consent required. You may not assign, transfer or sub-contract any of your rights or obligations stipulated under the Terms.

20.1           The Terms and your access to and use of the Services are governed by and construed in accordance with the laws of the Emirate of Dubai and, where applicable, the Federal Laws of the United Arab Emirates.

20.2           Any dispute, difference, controversy or claim arising out of or in connection with these Terms or any access or use of the Services will be subject to the exclusive jurisdiction of the Courts of the Emirate of Dubai (as established by Law No. 3 of 1992 and Law No. 13 of 2016).

21.1           We reserve the right to make changes to these Terms without notice and without liability to you at any time. Updated versions of these Terms will replace the existing version and are effective immediately. Your continued use of our Services constitutes your agreement to updated versions of the Terms. Every time you wish to use our Services, please check these Terms to ensure you understand the terms that apply at that time. 

21.2           These terms were most recently updated February 2022.